Privacy Policy

Seliana Cosmetics (“we”, “us”) operates selianacosmetics.com. This policy explains what personal information we collect and how we use it.

What we collect

When you place an order or create an account we collect your name, email address, phone number, delivery address, and details of the products you buy. If you contact us by email or WhatsApp we keep that correspondence.

How we use it

We use your information to process and deliver your orders, send order confirmations and delivery updates, respond to your questions, and improve our store. We do not sell your personal information.

Payments

Payments are handled by our payment providers. We never see or store your full card details on our servers.

Cookies

Our site uses cookies to keep your shopping bag working, remember your session, and understand how the store is used. You can disable cookies in your browser, but parts of the store (such as the bag and checkout) may stop working.

Sharing

We share your delivery details with the courier companies that deliver your order, and order data with the service providers that run our store infrastructure. They may only use it to provide those services.

Retention & your rights

We keep order records for as long as required for accounting and legal purposes. You may request a copy of the personal data we hold about you, or ask us to correct or delete it, by contacting us.

Questions? Email orders@selianacosmetics.com or WhatsApp us at +256 755 619 879.